FREQUENTLY ASKED QUESTIONS
LCD is an acronym for "Liquid Crystal Display"
If there is no "Add to Cart" Button next to the monitor currently that monitor is not for sale. If the Availability for the item says "PART IS OBSOLETE, NO LONGER IN PRODUCTION" We are no longer selling this part and you will need to purchase the replacement, if available.
Current or next business day if product is in stock.
Please enter shipping address as 16W281 S. Frontage Road, Burr Ridge, IL 60527 and state in the notes when you would like to pick it up. We will then email or call you when the order is ready for pickup, and there will not be any shipping or handling charge.
Please click on the “Global Distributors & Service Centers” link to get a current listing of our global distributors and service centers.
Currently, we are working on automating this feature. For the time being please indicate, in the Special Instructions of your order, that you would like to receive a tracking number and shipping cost. It will be sent to you when the item is shipped.
If you received a defective or damage product you need to contact the service department to obtain a return authorization number (RMA). Service Department 1-800-336-6630.
Please go to the Special Set-up menu under Parts & Accessories menu and click add to cart to the special set-up you would like. If the special set-up is not in that menu, please add in the Special Instructions section of your order that you would like a special set-up and a sales representative will call you with the cost and time it will take to complete.
CGA Standard resolution 15.7KHZ Horizontal rate (like a TV) EGA Medium resolution 25KHZ Horizontal rate VGA 31.5KHZ Horizontal rate (like a desk top monitor in 640x480 mode). SVGA 35KHZ Horizontal rate and higher (800 x 600 mode).
Please indicate your shipping options in the Special Instructions of your website order. The sales person will add that to your order to alert the shipping department of your request.
This statement is ususally added to items with 10 or less available. After the remaining items have been purchased there will not be any available.